Indian-Origin MIT Engineer Apurva Shrivastava Turns Missed Calls Into ₹8,000 Crore Empire

Apurva Shrivastava, an Indian-origin engineer from the Massachusetts Institute of Technology, has built a company worth ₹8,000 crore by turning missed calls into confirmed jobs. The venture, Avoca, is an AI-powered sales and operational agent that operates around the clock.

Avoca targets blue-collar, service-based industries such as HVAC, plumbing, and electrical contracting. The platform manages inbound communication, intelligent scheduling, and customer follow-ups, converting missed calls into booked appointments.

Shrivastava's technology addresses a common pain point for service businesses: lost revenue from unanswered calls. By automating the response and scheduling process, Avoca helps these companies capture more leads and streamline operations.

The company's valuation of ₹8,000 crore reflects the growing demand for AI solutions in traditional service sectors. Shrivastava's engineering background from MIT provided the foundation for developing the platform's sophisticated algorithms.

Avoca's success highlights the potential for AI to transform industries that have been slow to adopt digital tools, particularly in managing customer interactions and operational workflows.